Questions & Answers
Orders & shipping
How long does shipping take?
Orders ship from the US and typically arrive within a few business days after processing. You'll get tracking by email once it's on the way.
Do you offer free shipping?
Yes — US shipping is free on every order.
Can I track my order?
Absolutely. We email a tracking link as soon as your order ships.
Returns & refunds
What is your return policy?
Eligible items can be returned within 30 days of delivery. See our Shipping & Returns page for the full details.
How do I start a return?
Contact us through the Contact page with your order number and we'll guide you through it.
When will I get my refund?
Refunds are issued to your original payment method once your return is received and processed.
Products & support
Are accessories included?
Each product page lists exactly what's in the box. Our kits are designed to include the connectors, accessories and safety gear you need to get started.
Do you offer support after purchase?
Yes. Reach out any time through the Contact page and we'll help.